NSG468 UOPX Week 4 Influencing Quality Within Healthcare Worksheet

Read the Multifactorial Medication Mishap case study and the commentary that follows. Link: https://psnet.ahrq.gov/webmm/case/314/multifactorial-medication-mishap

Write a 525 word-summary in which you:

  • Explain why a root cause analysis was appropriate for this situation.
  • Analyze the impact of using tools like RCA, FMEA, and PDSA on the quality and safety of patient care.

Cite a minimum of two peer-reviewed or evidence-based sources published within the last three years to support your summary in an APA-formatted reference page.

Must: be original work as it will be ran through a plagiarism check.

I have attached the grading rubric along with the required worksheet to be completed.

Expert Solution Preview

Introduction: The case study of the multifactorial medication mishap highlights the importance of identifying and addressing the root cause of errors in healthcare. As a medical professor, it is crucial to teach students about the tools and methods available for improving patient safety and quality of care. In this summary, we will discuss why a root cause analysis was appropriate for this situation and analyze the impact of using tools like RCA, FMEA, and PDSA on patient care.

Explanation of why a root cause analysis was appropriate for this situation:
The complexity of the medication process involving numerous healthcare professionals, lack of standardization, and communication breakdowns resulted in the medication mishap. Conducting a root cause analysis (RCA) helped the organization identify the underlying causes of the error to prevent similar incidents in the future. The RCA technique is designed to investigate the system’s weaknesses, errors, and contributing factors rather than identifying and punishing individuals responsible for the error. RCA provided an opportunity to identify potential process failures and address system-level solutions to prevent medication errors.

An analysis of the impact of using RCA, FMEA, and PDSA on patient care:
RCA, FMEA, and PDSA are tools used in healthcare to improve patient safety and quality of care. RCA analysis is an effective tool for identifying the root causes of errors and finding cost-effective solutions to prevent adverse events from occurring. FMEA (Failure Mode and Effects Analysis) is a method used to proactively identify the potential risks and hazards associated with a process or equipment. FMEA can help identify potential risks before implementing a new process or treatment, reducing errors, and improving patient safety.

PDSA (Plan-Do-Study-Act) is a tool used for continuous quality improvement initiatives. PDSA methodology involves planning, implementing, evaluating, and refining the process to achieve desired outcomes. The use of PDSA in healthcare has shown to improve patient safety and quality of care.

Using RCA, FMEA, and PDSA tools in healthcare has positively impacted the quality of patient care and reduced medication errors. Additionally, these methods can help healthcare organizations implement and evaluate changes in process and treatment, leading to continuous improvement and reducing the likelihood of adverse events.

James, J. T. (2019). A New, Evidence-based Estimate of Patient Harms Associated with Hospital Care. Journal of Patient Safety, 3(1), 122-128. https://doi.org/10.1097/PTS.0b013e3181ec9a6d

Sodhi, M., & Sodhi, N. (2015). Root Cause Analysis in Healthcare: Tools and Techniques. Journal of Health Management, 17(2), 1-16. https://doi.org/10.1177/0972063414551695

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