In this assignment, you are the CFO of your health care organization and you have had regular team meetings regarding the financial impact of health care reform on your organization. However, recently you are having a problem with a promising employee. You will need to speak one-on-one with this troubled and frequently negative employee. They reject the new ideas of others; offer pessimistic suggestions on dealing with necessary changes; and frequently make comments such as “We tried that before,” It never works,” “This project is turning into a complete disaster,” or “There’s just no way we can meet a deadline like that.”
Your job in this meeting will is to turn around this employee’s attitude. Sometimes, employees use negativity to display their intelligence; you need to redirect that expertise in a more positive direction. You are afraid if their attitude becomes worse, it could be more disruptive. There is also another issue you need to deal with regarding this employee. They dominate discussion at staff meetings and resent being asked to do mundane but necessary tasks. Their immense self-regard alienates co-workers, and they seem to lack the perspective of how they are perceived by and affect other people. The employee appears to thrive on taking on authority and will often challenge a manager’s directives and be privately critical of upper management’s decisions.
There is one thing about this employee you know deep down inside you. You know if all of these challenging behaviors can be addressed and overcome, this employee could channel all this negative energy into being a great employee for the team. Your challenge is to deal with these behaviors in the meeting and develop a plan to turn this employee around and put him back on the right track.
Instructions
In this assignment, you will make either an audio recording or video recording of what you would say to this disruptive employee to turn them around and get them back on the right track. You will also introduce the employees to the process of cash flow analysis, breakeven analysis, and return on investment measures, all of which play a critical role in a health care manager’s decision process. You will explain that if the attitude can be turned around, you will ask their opinion on making the necessary changes in dealing with health care reform mandates. You will briefly explain each of these financial concepts to the employee and explain how thoughtful opinions are appreciated. This challenge is a big one, but you are up to turning this employee around to the right track for success.
In this audio/video, you will:
- Describe the negative behaviors to the employee.
- Explain the need to change the behaviors and offer help.
- Explain that if the behaviors are changed, the employees could become involved in more finance decision-making activities.
- Discuss the key elements in breakeven analysis.
- Explain how opportunity relates to cost principles.
- Discuss the role of financial analysis in dealing with health care reform mandates.
- Create a video at least 5 minutes in length.
Recording:
- Describes the negative behaviors to the employee.
- Explains the need to change the behaviors and offers help.
- Explains that if the behaviors are changed the employees could become involved in more finance decision-making activities.
- Discusses the key elements in breakeven analysis.
- Explains how opportunity relates to cost principles.
- Discusses the role of financial analysis in dealing with health care reform mandates.
- Is at least 5 minutes in length.
Options to record include (but are not limited to) your computer (PC or Mac), Screencastify, which is a free add-on to Chrome, Zoom, or using an app of your choice on a smartphone or tablet.
Submit your recording link or file to the Dropbox along with your APA formatted references you used to support your oral presentation.
Expert Solution Preview
Answer:
To the disruptive employee,
Firstly, I would like to address some of the negative behaviors that have been observed lately. Rejecting new ideas, offering pessimistic suggestions, and making negative comments such as “We tried that before,” it never works,” “This project is turning into a complete disaster,” or “There’s just no way we can meet a deadline like that,” is not constructive. It only affects team morale and productivity negatively. I believe that you have the potential to be a great employee, but your negative energy is not helping you or the team.
Therefore, I want to offer my help in turning your attitude around. If you can redirect your expertise positively, I believe you can contribute significantly to the team’s success. Your thoughts and opinions matter, but please remember to express them constructively. I encourage you to take up the challenge and work on changing your behavior.
By changing this behavior, you will also have the opportunity to be involved in more finance decision-making activities. This brings me to the topic of cash flow analysis, breakeven analysis, and return on investment measures. They play a critical role in a healthcare manager’s decision process, especially in dealing with healthcare reform mandates.
In breakeven analysis, we aim to determine the point where an organization neither makes a profit nor incurs a loss. This helps us make informed decisions on how and where to allocate resources. Additionally, our opportunity cost principles consider all costs, including the opportunity cost of not choosing the best alternative. It gives us a broader perspective on the financial implications of decisions.
Finally, financial analysis is vital in dealing with healthcare reform mandates. It helps us evaluate the financial impact of any reforms and make decisions that will positively impact our organization.
In summary, I encourage you to redirect your negative energy positively and note that I am here to help every step of the way. If we work together, I believe we can achieve great success.
